Privacy Policy
The purpose of this text is to clearly inform visitors (hereinafter referred to as “the “Users” of the site www.musicshopcavell.be (hereinafter referred to as the “Site”) of the manner in which the company HANSEN GESTION SPRL (hereinafter referred to as “Music Shop Cavell”), whose registered office is located at 183 rue Edith Cavell, 1180 Uccle, and identified in the register of legal persons under number BE0546.737.233, processes the data communicated during the use of its web pages and how it protects them in accordance with the General Data Protection Regulation (hereinafter the “GDPR”) and the data protection laws in force in Belgium (hereinafter the “Law”).
1. Delegation
Music Shop Cavell is free to designate any natural or legal person to process the personal data of users on its behalf (hereinafter the “Subcontractor”) and on its behalf. If necessary, Music Shop Cavell undertakes to select a Subcontractor offering sufficient guarantees as to the technical and organizational security measures for the processing of personal data, with regard to the GDPR and the Law.
2. Processing of personal data
The use of the Site by Users may result in the communication of personal data. The processing of this data by Music Shop Cavell or by the Processor acting on its behalf will comply with the GDPR and the Law.
Personal data will be processed by Music Shop Cavell, in accordance with the purposes mentioned in article 3, via:
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The use of cookies;
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The subscription to a subscription;
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Subscription to a Newsletter;
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The creation of a member space (account);
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The creation of an order;
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The use of a contact form;
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Using the support chat.
3. Purpose of processing personal data
The purposes of the processing of personal data are as follows:
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Ensure the execution of the services offered and agreed on the Site;
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Ensure the control of the execution of the services offered;
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Carry out marketing and promotional information activities after prior consent of the User and until such consent is revoked;
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Answer questions from the User;
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Produce statistics in order to improve the Site and the services offered;
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Improve the quality of the Site and the products and services offered.
4. Personal data likely to be processed
The user agrees, when visiting and using the Site, that Music Shop Cavell collects and processes, according to the methods and principles described in this privacy policy, the following personal data:
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The User information that they provide for contractual purposes and to enable the proper performance of reciprocal obligations, namely the surname, first name, IBAN or relevant bank information, telephone number, email address, postal address, and more generally, any information voluntarily given by the User.
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Information given by Users by filling in forms or by contacting by telephone, e-mail or other means.
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With regard to each of the Users' visits to the Site, the information automatically collected is the ip address, the browser model, the operating system, the time zone, all the information concerning the pages that the User has consulted on the Site, in particular the URL and browsing time.
5. Consent
By accessing and using the Site, the User declares to have read and given his free, specific, informed and unambiguous agreement to the processing of personal data concerning him. This agreement covers the content of this Privacy Policy.
Consent is given by the positive act by which the User has ticked the box proposing the Privacy Policy in hypertext link. This consent is an essential condition to carry out certain operations on the Site or to allow the User to enter into a contractual relationship with Music Shop Cavell. Any contract between Music Shop Cavell and a User relating to the services and goods offered on the Site is subject to the acceptance of the Privacy Policy by the User.
The User agrees that Music Shop Cavell processes and collects, in accordance with the methods and principles included in this Privacy Policy, his personal data that he communicates on the Site or on the occasion of the services offered by Music Shop. Cavell, for the purposes described in article 3.
The user has the right to withdraw his consent at any time. The withdrawal of consent does not affect the lawfulness of the processing based on the consent previously given.
6. The duration of the conversation
In accordance with the regulations in force, Music Shop Cavell only retains personal data for the time reasonably necessary to enable the fulfillment of the purposes for which they are processed. This duration is in all cases less than 12 past months.
7. Data recipients and disclosure to third parties
Personal data may be transmitted to employees, collaborators, subcontractors or suppliers of Music Shop Cavell who offer adequate data security guarantees and who collaborate with Music Shop Cavell in the marketing of products or the provision of services. . They act under the direct authority of Music Shop Cavell and are responsible in particular for collecting, processing or sub-contracting this data.
In all cases, the recipients of the data and those to whom this data has been disclosed respect the content of this Privacy Policy. Music Shop Cavell ensures that they will process this data only for the intended purposes, in a discreet and secure manner.
8. Data Protection Officer
The person mentioned below is appointed Data Protection Officer. Its role is to ensure the proper application of this Privacy Policy in the collection and processing of personal data.
Raphaël Dumont
raphaeldumont@musicshopcavell.be
9. User Rights
At any time, the User may exercise his rights by sending a message by e-mail to the following address:
or a letter by post addressed, attaching a copy of his identity card to the following address:
Music Shop Cavell
rue Edith Cavell 183
1180 Uccle
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a. Right of access
In accordance with Article 15 of the GDPR, Music Shop Cavell guarantees the User's right of access to their personal data. The User has the right to obtain access to said personal data as well as the following information:
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The purposes of the processing;
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The categories of personal data concerned;
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The recipients or categories of recipients to whom the personal data have been or will be communicated, in particular recipients who are established in third countries or international organizations;
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When possible, the envisaged retention period of the personal data or, when this is not possible, the criteria used to determine this period;
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The existence of automated decision-making, including profiling, referred to in Article 22§1 and 4 of the GDPR, and, at least in such cases, useful information regarding the underlying logic, as well as the importance and the expected consequences of such processing for the data subject.
Music Shop Cavell may charge a reasonable fee based on administrative costs for any additional copies requested by the User.
When the User submits this request electronically, the information is provided in a commonly used electronic form.
b. Right of rectification
Music Shop Cavell guarantees the right of rectification and erasure of personal data to the User.
In accordance with the regulations in force, incorrect, inaccurate or irrelevant data may be corrected or deleted at any time. The User first makes the necessary changes himself from his user account, unless these cannot be made independently, in which case the request can be made to Music Shop Cavell.
In accordance with the regulations in force, Music Shop Cavell notifies each recipient to whom the personal data has been communicated of any rectification of the personal data, unless such communication proves impossible or requires disproportionate effort. Music Shop Cavell provides the data subject with information about these recipients if the latter so requests.
c. Right to erasure
The User has the right to obtain the erasure of his personal data as soon as possible in the cases listed in Article 17 of the GDPR.
When Music Shop Cavell has made the personal data public and it is required to erase them under the previous paragraph, Music Shop Cavell, taking into account the available technologies and the costs of implementation, takes reasonable measures, including including of a technical nature, to inform other controllers who process this personal data that the data subject has requested the erasure by these controllers of any link to this personal data, or of any copy or reproduction of these.
The two preceding paragraphs do not apply insofar as this processing is necessary:
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for the exercise of the right to freedom of expression and information;
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to comply with a legal obligation which requires the processing provided for by European Union law or Belgian law, or to carry out a task in the public interest or in the exercise of official authority vested in the person responsible for the treatment;
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for the establishment, exercise or defense of legal claims.
In accordance with the GDPR, Music Shop Cavell notifies each recipient to whom the personal data has been communicated of any erasure of personal data, unless such communication proves impossible or requires disproportionate effort. Music Shop Cavell provides the data subject with information about these recipients if the data subject so requests.
d. Right to restriction of processing
The User has the right to obtain the limitation of the processing of his personal data in the hypotheses listed in Article 19 of the GDPR.
In accordance with the GDPR, Music Shop Cavell notifies each recipient to whom the personal data has been communicated of any limitation on the processing of personal data, unless such communication proves impossible or requires disproportionate effort. Music Shop Cavell provides the data subject with information about these recipients if the data subject so requests.
e. Right to data portability
In accordance with Article 20 of the GDPR, Users have the right to receive from Music Shop Cavell personal data concerning them in a structured, commonly used and machine-readable format. Users have the right to transmit this data to another controller without Music Shop Cavell obstructing it in the cases provided for by the GDPR.
When the User exercises his right to the portability of data pursuant to the previous paragraph, he has the right to obtain that the personal data be transmitted directly from one data controller to another, when this is technically possible.
The exercise of the right to data portability is without prejudice to the right to erasure. This right does not apply to processing necessary for the performance of a task in the public interest or in the exercise of official authority vested in Music Shop Cavell.
The right to data portability does not affect the rights and freedoms of third parties.
f. Right to object and automated individual decision-making
The User has the right at any time to object to the processing of his personal data due to his particular situation, including the automation of data carried out by Music Shop Cavell.
In accordance with the regulations in force, Music Shop Cavell will no longer process personal data, unless there are legitimate and compelling reasons for the processing that prevail over the interests and freedom rights of the User, or for the recognition, exercise or defense of legal claims.
When personal data is processed for prospecting purposes, the User has the right to object at any time to the processing of personal data concerning him for such prospecting purposes, including profiling to the extent where it is related to such prospecting.
Lorsque la personne concernée s’oppose au traitement à des fins de prospection, les données à caractère personnel ne sont plus traitées à ces fins.
g. Right of complaint
The User has the right to lodge a complaint concerning the processing of his personal data by Music Shop Cavell with the Data Protection Authority, competent for Belgian territory.
Complaints can be lodged at the following addresses:
Autorité de Protection des Données
rue de la Presse 35
1000 Bruxelles
+32 2 274 48 00
The User may also lodge a complaint with the court of first instance of his domicile.
10. Cookies
The Site uses cookies to distinguish Users of the Site. This makes it possible to provide Users with a better browsing experience and an improvement of the Site and its content. The purposes and methods of cookies are as follows:
a. General principles
A cookie is a file placed temporarily or permanently on the User's hard drive when consulting the Site, for later connection. Thanks to cookies, the server recognizes the User's device.
Cookies can also be installed by third parties with whom Music Shop Cavell collaborates.
Some of the cookies used by Music Shop Cavell are necessary for the proper functioning of the Site, others improve the User experience.
The User can personalize or deactivate cookies by configuring his browser.
By using the Site, the User expressly agrees to the management of cookies as described in this article.
b. Types of cookies and purposes pursued
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Essential cookies are necessary for the operation of the Site, allow the communication of the data entered and are intended to facilitate the navigation of the User;
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Marketing cookies allow the recognition of the User and are used to count the number of Users of the Site over a certain period. Since they also indicate browsing behavior, they are an effective way to improve the User's browsing by displaying proposals and offers likely to interest him. They also allow Music Shop Cavell to identify possible bugs on the Site and to correct them;
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Functional cookies facilitate the use of the Site by remembering certain choices entered, such as the user name or the preferred language;
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Analytical cookies allow Music Shop Cavell to measure, via Google Analytics, the interaction of Users with the content of the Site and to produce anonymous statistics. These statistics allow Music Shop Cavell to improve the Site.
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Details on these cookies at the following address:
http://www.google.nl/intl/en_uk/policies/privacy/
c. Cookie management
Cookies are kept for the time necessary to fulfill the intended purpose. The User can easily manage or delete cookies at any time by modifying the settings of his web browser. The browser settings also allow the User to receive a notice or notification as soon as a website uses cookies and thus decide to accept or refuse this.
If the User deactivates certain cookies, he accepts that the Site may not function optimally. Certain parts of the Site may therefore not be usable.
If the User refuses the use of Google Analytics cookies, he can configure his browser accordingly on the following website:
http://tools.google.com/dlpage/gaoptout
11. Social plugins
Certain pages of the Site may contain social plugins intended to allow you:
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interact with your contacts via Facebook (Meta), Instagram, WhatsApp, Pinterest, Twitter, etc.
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view our content on Facebook or Instagram
When the User visits such a page, the User's web browser establishes a direct link to the website of the respective Plugin owner.
The User marks the acceptance of such an application by accepting this Privacy Policy.
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12. Limitation of liability of the controller
The Site may contain links to other websites owned by third parties unrelated to Music Shop Cavell. The content of these sites and their compliance with the Law and the GDPR are in no way the responsibility of Music Shop Cavell.
The holder of parental authority must give his express consent for the minor under the age of 18 to disclose personal information or data on the Site. Music Shop Cavell cannot be held responsible for having collected and processed information and personal data of minors under the age of 18 whose consent is not effectively covered by that of their legal parents or for incorrect data, in particular concerning the age, introduced by minors.
Music Shop Cavell is not responsible for the loss, corruption or theft of personal data caused in particular by the presence of viruses or following a computer attack.
13. Applicable right
This Privacy Policy is exclusively governed by Belgian law. Any dispute will be brought before the competent courts for the judicial district of the registered office of Music Shop Cavell.
14. Contact
For any questions or complaints relating to this Privacy Policy, the User may contact Music Shop Cavell at the following address: